Email us: support@thescorestack.com
A real person reads every message. Tell us which device you are using and what you were trying to do.
Report a problem from the app
On My Groups, tap your profile picture in the top-left corner, then scroll to Send feedback. Choose whether it is an urgent bug, a minor bug or a suggestion. It reaches us straight away, along with the app version you are on.
Common questions
How do I join my group?
Scan the QR code your director shares. If you had to install the app first, open it, tap + on My Groups and choose Enter a join code, then type the short code shown next to the QR code. You can also search for a public group by name from the same menu.
I forgot my password
On the sign-in screen, tap Forgot Password? and we will email you a code to set a new one. If you signed up with Apple or Google, use that button instead.
Can I use my music without signal?
Yes, in the iPhone, iPad and Android apps. Open the group, tap its picture in the bottom bar, and turn on Offline Music. The group’s songs, and their learning tracks if you choose, download to your device and open in rehearsal rooms with no reception. The web app needs a connection.
How do practice tracks work?
Open a song and its tracks are listed with the score, Soprano to Bass. MIDI tracks let you make your part louder, hear it alone or leave it out, and change the speed while the music turns its own pages.
How much does it cost?
Groups of 8 or fewer are free. Larger groups pay by group size; see pricing. Singers never pay to join a group.
How do I delete my account?
In the app, from your profile. Step-by-step instructions and what happens to your data are on the delete your account page.
Privacy and terms
Read our Privacy Policy and Terms of Service. To report content that infringes your copyright, see our DMCA notice.